Determinants of E-Business Use in U.S. Firms.
Pei-Fang HsuKenneth L. KraemerDebora E. DunklePublished in: Int. J. Electron. Commer. (2006)
Keyphrases
- service quality
- competitive advantage
- competitive environment
- information technology
- information systems
- business models
- service providers
- electronic commerce
- business strategy
- quality of service
- production cost
- data mining
- adoption decisions
- economic impact
- managerial implications
- business environment
- customer service
- user satisfaction
- business process
- case study
- decision making
- process management
- developed countries
- electronic business
- cloud computing
- trading partners
- neural network
- offshore outsourcing