Beyond the User Interface: Towards User-Centred Design of Online Services.

Marcin Sikorski

Published in: HCI (1) (2009)

Keyphrases

user centred design
user interface
online services
human computer interaction
internet access
rapid growth
service providers
end users
service delivery
human factors
search engine
user interaction
user experience
design process
internet users
software engineering
web services
website
user centred
data mining