Improving Operational Performance in Service Delivery Organizations by Using a Metaheuristic Task Allocation Algorithm.
Rahul PaulR. P. Jagadeesh Chandra BoseStephan K. ChalupGurulingesh RaraviPublished in: BPM (Industry Track) (2017)
Keyphrases
- metaheuristic
- simulated annealing
- ant colony optimization
- search space
- optimal solution
- combinatorial optimization
- scatter search
- service delivery
- linear programming
- tabu search
- np hard
- particle swarm optimization
- benchmark problems
- harmony search
- dantzig wolfe
- search procedure
- minimum spanning tree
- neural network
- optimization algorithm
- optimization problems
- cost function
- information technology
- search algorithm
- objective function
- decision trees
- learning algorithm