Changing systems to match their users' needs: understanding the realization of utilitarian value from employee portal use.
Kunal MohanNils UrbachPublished in: ECIS (2011)
Keyphrases
- recommender systems
- computer systems
- interactive voice response
- social media
- technical systems
- information sources
- user participation
- expert systems
- file sharing
- user model
- reputation systems
- novice users
- web based systems
- mission critical
- web portal
- user generated content
- complex systems
- user preferences
- access control
- collaborative filtering
- user interface