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Designing an evaluation framework for knowledge management systems by using balanced scorecard.

Mona JamporazmeyMohsen Mehrafrouz
Published in: Int. J. Bus. Inf. Syst. (2012)
Keyphrases
  • knowledge management systems
  • knowledge management
  • knowledge society
  • knowledge sharing
  • social networking
  • explicit knowledge
  • user acceptance
  • wiki technology
  • decision making