Analytics-driven complaint prioritisation via deep learning and multicriteria decision-making.
Carla VairettiIgnacio AránguizSebastián MaldonadoJuan Pablo KarmyAlonso LealPublished in: Eur. J. Oper. Res. (2024)
Keyphrases
- deep learning
- multicriteria decision making
- decision support system
- unsupervised learning
- fuzzy numbers
- mental models
- multi criteria decision making
- machine learning
- weakly supervised
- data mining
- decision makers
- decision making
- handling uncertainty
- data analysis
- computer vision
- pairwise
- data warehouse
- fuzzy sets
- proceedings of the th international conference
- multi criteria