Impact of Synergy between IT and Business Process on Organizational Performance: a Perspective of Ambidexterity Theory.
Hong LingFuchun ZhaoYouwei WangPublished in: PACIS (2009)
Keyphrases
- business process
- business processes
- inter organizational
- virtual organization
- business goals
- business process models
- business process management
- ws bpel
- case study
- information systems
- process mining
- web services
- process model
- business rules
- information technology
- real world
- workflow model
- competitive advantage
- service oriented architecture
- business process modeling
- workflow technology
- workflow management systems
- requirements engineering
- knowledge management
- expert systems
- process improvement
- organizational learning
- decision making