A Support System for Service Promotion in Business Oriented NPOs Using E-Community Currency.
Shoko MiyagawaKazutaka AkiyamaShigeichiro YamasakiFumiko UryuuMichiko HigoPublished in: SAINT Workshops (2005)
Keyphrases
- service management
- mission critical
- customer support
- computer and information sciences
- telecommunications industry
- service provision
- knowledge management
- end users
- executive information systems
- web services
- business intelligence
- business process
- computing environments
- support systems
- crisis management
- customer service
- virtual enterprise
- value added services
- business processes
- technology enhanced learning
- online services
- workflow management
- data mining
- business rules
- business models
- learning experience
- service providers
- information technology
- decision making