Impact of Service-Centric Computing on Business and Education.
J. Leon ZhaoMichael GoulSandeep PuraoPadmal VitharanaHarry J. WangPublished in: Commun. Assoc. Inf. Syst. (2008)
Keyphrases
- telecommunications industry
- service delivery
- web services
- business processes
- strategic decisions
- service management
- enterprise systems
- south africa
- electronic commerce
- information systems
- technical infrastructure
- electronic business
- social computing
- business process
- decision making
- information and communication technologies
- business models
- virtual organization
- online services
- service providers
- mission critical
- business intelligence
- user centric
- web based learning
- service discovery
- service quality
- distance learning
- management system
- case study
- knowledge management
- e learning
- data mining
- problem based learning
- distance education
- mobile learning
- e government
- customer service
- lifelong learning
- manufacturing companies
- service oriented architecture
- legal issues
- business schools
- service oriented