The Design Way: Intentional Change in an Unpredictable World - Foundations and Fundamentals of Design Competence, Harold G. Nelson, Erik Stolterman. Educational Technology Publications, Englewood Cliffs, NJ 07632-0564 (2003), ISBN: 0-87778-305-5.

Published in: Eur. J. Oper. Res. (2006)

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