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Enabling Deeper Linguistic-Based Text Analytics - Construct Development for the Criticality of Negative Service Experience.

Adegboyega OjoNina Rizun
Published in: IEEE Access (2019)
Keyphrases
  • text analytics
  • natural language processing
  • data sets
  • case study
  • natural language
  • end users
  • software engineering
  • real world
  • data mining
  • information retrieval
  • decision support
  • free text