How Technology Readiness Explains Acceptance and Satisfaction of Digital Services in B2B Healthcare Sector?
Heli HallikainenTommi LaukkanenPublished in: PACIS (2016)
Keyphrases
- service quality
- technology acceptance
- information society
- key technologies
- healthcare systems
- digital technologies
- information systems
- mobile technologies
- digital media
- technology adoption
- web technologies
- service platform
- digital objects
- user satisfaction
- service oriented
- relationship management
- web services
- health monitoring systems
- electronic business
- business analytics
- digital television
- network infrastructure
- pervasive computing
- communication technologies
- health care
- electronic commerce
- context aware
- information technology
- case study
- internet services
- customer satisfaction
- open standards
- value added services
- service oriented architecture
- mobile payment
- end users
- information goods
- health care services