Strategic knowledge management failures in small professional service firms in China.
Maris G. MartinsonsRobert M. DavisonQian HuangPublished in: Int. J. Inf. Manag. (2017)
Keyphrases
- knowledge management
- strategic decisions
- competitive advantage
- information technology
- business intelligence
- knowledge sharing
- competitive environment
- information systems
- developed countries
- web based learning
- case study
- small number
- knowledge engineering
- management system
- hong kong
- decision making
- technological innovation
- e government
- software engineering
- e learning
- tacit knowledge
- strategic management
- absorptive capacity
- root cause
- organizational learning
- service oriented architecture
- service quality
- service providers