Search product and experience product online reviews: An eye-tracking study on consumers' review search behavior.
Jing LuanZhong YaoFutao ZhaoHao LiuPublished in: Comput. Hum. Behav. (2016)
Keyphrases
- online reviews
- online consumer reviews
- search behavior
- product reviews
- product information
- sentiment analysis
- information seeking
- opinion mining
- product features
- search strategies
- query suggestion
- sentiment classification
- user behavior
- search algorithm
- visual search
- web search
- search engine
- search tasks
- search sessions
- query logs
- search methods
- search space
- data analysis