Did You Expect Your Users to Say This?: Distilling Unexpected Micro-reviews for Venue Owners.
Wen-Haw ChongBing Tian DaiEe-Peng LimPublished in: HT (2015)
Keyphrases
- user interface
- user interaction
- user experience
- end users
- user studies
- user feedback
- recommender systems
- rapid growth
- user profiles
- social network analysis
- novice users
- user requirements
- information overload
- website
- web pages
- user model
- collaborative filtering
- knowledge base
- social networking sites
- product reviews
- multiple users
- learning algorithm