Do online reviews reveal mobile application usability and user experience? The case of WhatsApp.

Pawel Weichbroth Anna Baj-Rogowska

Published in: FedCSIS (2019)

Keyphrases

information sources
user experience
mobile applications
online reviews
user behavior
end users
user interaction
user interface
m learning
mobile services
mobile users
interface design
sentiment analysis
user engagement
opinion mining
user centered
machine learning
artificial intelligence