A Methodological Framework with Lessons Learned for Introducing Business Process Management.
Sebastian AdamNorman RiegelMatthias KochPublished in: BMMDS/EMMSAD (2013)
Keyphrases
- lessons learned
- methodological framework
- business process management
- business processes
- business process
- case study
- future directions
- service oriented
- information systems
- enterprise architecture
- participatory design
- business rules
- emergency management
- web services
- process model
- social networks
- data warehouse
- service oriented architecture