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Service Success Factor Map - Identifikation, Einordnung und Interdependenzanalyse von Erfolgsfaktoren für Service Innovationen.
Sven Schwarz
Christian Mühlroth
Published in:
Wirtschaftsinformatik (2013)
Keyphrases
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service providers
service oriented
web services
management system
physical location
databases
artificial intelligence
expert systems
computing environments
information services
service quality
service oriented architecture
mobile services
heavy traffic
service management
service systems