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Exogenous and Endogenous Antecedents of Online Shopping in a Multichannel Environment: Evidence from a Catalog Retailer in the German-Speaking World.

Maria Madlberger
Published in: J. Electron. Commer. Organ. (2006)
Keyphrases
  • online shopping
  • service quality
  • customer satisfaction
  • real time
  • consumer behavior
  • quality of service
  • personal information
  • supply chain
  • computing environments
  • shopping behavior