Interparty Social Dynamics in the IT Service Level Agreement Negotiation Process: A Preliminary Assessment of Competing Theories.
Haluk DemirkanMichael GoulDaniel S. SoperPublished in: AMCIS (2009)
Keyphrases
- social dynamics
- negotiation process
- service level agreements
- incomplete information
- social network analysis
- automated negotiation
- software agents
- multi attribute
- multi agent systems
- quality of service
- problem based learning
- cloud computing
- group dynamics
- service providers
- service oriented
- social networks
- service level
- information sharing
- probability distribution
- decision making