Tracker: A Framework to Support Reducing Rework Through Decision Management.
Paul RaysonBernadette SharpAlbert AldersonJohn CartmellCaroline ChibelushiRodney J. ClarkeAlan J. DixVictor OnditiAmanda QuekDevina RamdunyAndy SalterHanifa ShahIan SommervillePhilip C. WindridgePublished in: ICEIS (2) (2003)