Documenting information systems for management: A key to maintaining user satisfaction.
William J. DollMesbah U. AhmedPublished in: Inf. Manag. (1985)
Keyphrases
- user satisfaction
- information systems
- service quality
- information quality
- information technology
- customer satisfaction
- project management
- technology acceptance
- perceived usefulness
- management policies
- knowledge management
- databases
- information security
- health care
- objective measures
- perceived quality
- user perceptions
- quality attributes
- structural equation modeling
- management information systems
- e learning
- search engine