Workflow agents versus expert systems: Problem solving methods in work systems design.
William J. ClanceyMaarten SierhuisChin SeahPublished in: Artif. Intell. Eng. Des. Anal. Manuf. (2009)
Keyphrases
- knowledge based systems
- expert systems
- case study
- multi agent
- multi agent systems
- user interface
- management system
- design criteria
- exception handling
- artificial intelligence
- design process
- intelligent agents
- incomplete information
- complex systems
- building blocks
- coalition formation
- mobile agents
- knowledge acquisition
- cooperative
- knowledge engineering
- agent technology
- design choices
- decision making