SIM Paper Competition: Business Reengineering at CIGNA Corporation: Experiences and Lessons From the First Five Years.
J. Raymond CaronSirkka L. JarvenpaaDonna B. StoddardPublished in: MIS Q. (1994)
Keyphrases
- legacy systems
- business process reengineering
- years ago
- business process
- business processes
- business intelligence
- information systems
- lessons learned
- international business
- case study
- electronic commerce
- past experience
- business rules
- business models
- experience gained
- competitive market
- business schools
- data mining
- data quality
- business environment
- metamodel
- knowledge management
- real world
- success stories
- business owners
- business information
- enterprise architecture
- reverse engineering
- big data