Assessing the accuracy of Sentiment Analysis of Social Media Posts at Small and Medium-Sized Enterprises in Southern Germany.
Josef-Michael SchwaigerMarkus LangChristian Thomas RitterFlorian JohannsenPublished in: ECIS (2016)
Keyphrases
- sentiment analysis
- social media
- social media content
- small and medium sized enterprises
- public opinion
- opinion mining
- user generated
- user generated content
- sentiment classification
- text classification
- multi aspect
- product reviews
- sentence level
- electronic commerce
- sentiment lexicon
- micro blog
- product features
- social networks
- social networking
- natural language processing
- online social networks
- blog posts
- novelty detection
- information and communication technologies
- low cost