A Case Study on the Impact of Customization, Fitness, and Operational Characteristics on Enterprise-Wide System Success, User Satisfaction, and System Use.
Celeste See-Pui NgPublished in: J. Glob. Inf. Manag. (2013)
Keyphrases
- user satisfaction
- enterprise wide
- information systems
- information quality
- perceived usefulness
- service quality
- case study
- business applications
- customer satisfaction
- business processes
- decision making
- structural equation modeling
- security administration
- user perceptions
- information management
- data model
- information technology
- decision support system
- software engineering
- factors influencing
- object oriented
- data warehouse
- web services
- data sets
- database