Characteristics of customer value creation in digital services.

Minna Saunila Tero Rantala Juhani Ukko

Published in: J. Serv. Sci. Res. (2017)

Keyphrases

web services
service providers
service composition
context aware
digital television
digital media
digital collections
location aware
digital resources
digital goods
information goods
public key infrastructure
customer service
mobile services
digital objects
web technologies
service discovery
information management