Determinants of negative word-of-mouth communication using social networking sites.
M. S. BalajiKok Wei KhongAlain Yee-Loong ChongPublished in: Inf. Manag. (2016)
Keyphrases
- social networking sites
- instant messaging
- online communication
- social networking
- young adults
- social media
- social networks
- online social networks
- online social
- social recommendation
- communication systems
- positive and negative
- internet users
- social software
- communication tools
- social activities
- user generated content
- social network services
- computer supported collaborative learning
- information sharing