Online Travel Agencies as Social Media: Analyzing Customers' Opinions.
Virginica RusuCristian RusuDaniel GuzmánSilvana RoncaglioloDaniela QuiñonesPublished in: HCI (12) (2017)
Keyphrases
- social media
- social media sites
- online forums
- reputation management
- online communities
- online social media
- social networking sites
- online learning
- social networking
- crisis management
- big data
- online social
- travel planning
- e government
- user generated content
- social networks
- social media data
- social media platforms
- public opinion
- real time
- user generated
- service providers
- online retailers
- consumer products
- social context
- online search
- blog posts
- information technology
- search engine