Diffusion Approximations for a Multiclass Markovian Service System with "Guaranteed" and "Best-Effort" Service Levels.
Constantinos MaglarasAssaf J. ZeeviPublished in: Math. Oper. Res. (2004)
Keyphrases
- multi class
- diffusion approximations
- service level
- heavy traffic
- call center
- queueing networks
- service requirements
- service level agreements
- asymptotically optimal
- queue length
- support vector machine
- supply chain
- steady state
- multiclass classification
- service quality
- lead time
- cost sensitive
- multiclass problems
- multi class classification
- pairwise
- multiple classes
- quality of service
- differentiated services
- feature selection
- arrival rate
- binary classifiers
- total cost
- long run
- binary classification
- error correcting output codes
- perceptron algorithm
- data sets
- single server
- service providers
- support vector
- bayesian networks
- decision making