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Home network assistant: Towards better diagnostics and increased customer satisfaction.

Abdesselem KortebiPatrick Le DainFabien Dure
Published in: GIIS (2013)
Keyphrases
  • customer satisfaction
  • home network
  • service quality
  • mobile ip
  • user satisfaction
  • security policies
  • test bed
  • ubiquitous computing environments
  • expert systems
  • customer retention
  • databases
  • context aware