Analysing Critical Success Factors for Supporting Online Shopping.
Maria Leonilde R. VarelaGoran D. PutnikMaria Sameiro CarvalhoLuís FerreiraMaria Manuela Cruz-CunhaVijaya Kumar ManupatiManoj Kumar TiwariPublished in: Int. J. Web Portals (2017)
Keyphrases
- online shopping
- critical success factors
- information systems development
- customer satisfaction
- service quality
- m learning
- artificial intelligence
- personal information
- customer relationship management
- database
- information technology
- alternative methods
- online shoppers
- learning objectives
- systems development
- user centric
- life cycle
- response time
- case study
- information systems