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Understanding consumer perception of technological product failures: an attributional approach.
Jeroen Keijzers
Elke den Ouden
Yuan Lu
Published in:
CHI Extended Abstracts (2009)
Keyphrases
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consumer behavior
life cycle
human beings
human perception
product information
information systems
social media
electronic commerce
product design
product development
online stores
competitive market
information retrieval
visual processing
deeper understanding
social networks
artificial intelligence