Classifying Sentiment of Free-Text Comments in Patient Satisfaction Surveys.
Elizabeth CaryAaron M. SecrestChrissy DanielsWendy W. ChapmanMike ConwayDanielle L. MoweryPublished in: CRI (2017)
Keyphrases
- free text
- medical records
- patient records
- user comments
- information extraction
- sentiment analysis
- natural language processing
- structured data
- computer assisted assessment
- semi structured
- medical information
- plain text
- semi structured documents
- sentiment classification
- patient data
- electronic health records
- clinical data
- information retrieval
- likert scale
- clinical guidelines
- user generated content
- social media
- automatic classification
- clinical practice
- database
- text mining
- data mining