Improving business process decision making based on past experience.
Johny GhattasPnina SofferMor PelegPublished in: Decis. Support Syst. (2014)
Keyphrases
- business process
- past experience
- decision making
- business processes
- decision makers
- case based reasoning
- case study
- service oriented architecture
- process model
- business process models
- business rules
- ws bpel
- business process management
- competitive market
- process mining
- data mining
- workflow model
- case base
- decision support system
- domain knowledge
- machine learning
- virtual organization
- event logs
- business process modeling
- web services
- artificial intelligence