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Using Customer Service Dialogues for Satisfaction Analysis with Context-Assisted Multiple Instance Learning.
Kaisong Song
Lidong Bing
Wei Gao
Jun Lin
Lujun Zhao
Jiancheng Wang
Changlong Sun
Xiaozhong Liu
Qi Zhang
Published in:
EMNLP/IJCNLP (1) (2019)
Keyphrases
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multiple instance learning
customer service
customer satisfaction
multiple instance
multi class
training data
image analysis
learning process
image data
supervised learning
unsupervised learning
image categorization