Optimal control of service parameter for a perishable inventory system maintained at service facility with impatient customers.
Hilal Mohamed Al HamadiN. SangeethaB. SivakumarPublished in: Ann. Oper. Res. (2015)
Keyphrases
- optimal control
- service providers
- customer service
- service systems
- heavy traffic
- single server
- web services
- single server queue
- call center
- control problems
- service times
- optimal control problems
- customer satisfaction
- service quality
- feedback control
- asymptotically optimal
- steady state
- dynamic programming
- reinforcement learning
- rapid transit
- real time
- brownian motion
- long run
- markov chain
- control system
- neural network