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From Openness to Change to Patients' Satisfaction: A Business Process Management Approach.
Yevgen Bogodistov
Jürgen Moormann
Rainer Sibbel
Published in:
BPM Forum (2019)
Keyphrases
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business process management
business processes
business process
service oriented
information systems
process model
case study
database systems
expert systems
information technology
emergency management
database
databases
management system
case based reasoning