An expert system approach to assess service performance of travel intermediary.

Chin-Tsai Lin Chuan Lee Wen-Yu Chen

Published in: Expert Syst. Appl. (2009)

Keyphrases

expert systems
web services
service oriented
service providers
service composition
knowledge base
management system
databases
service discovery
information services
public transport
loosely coupled
heavy traffic
customer service
knowledge acquisition
service systems
processor sharing