Quality cooperation and retail service supply chain model selection: based on the perspective of service quality concerns.
Mingke OuyangJianfei LiBei LiKun TangFuhua HuangPublished in: J. Enterp. Inf. Manag. (2021)
Keyphrases
- service quality
- supply chain
- model selection
- service providers
- cross validation
- supply chain management
- customer satisfaction
- electronic commerce
- information quality
- bullwhip effect
- virtual enterprise
- model selection criteria
- user satisfaction
- online shopping
- service level
- lead time
- information systems
- competitive advantage
- quality of service
- supplier selection
- feature selection
- call center
- decision making
- inventory control
- information criterion
- machine learning
- quantity discount
- selection criterion
- rfid technology
- cloud computing
- web services
- revenue sharing