How Individual Technology Propensities and Organizational Culture Influence B2B Customer's Behavioral Intention to Use Digital Services at Work?
Heli HallikainenBert PaesbruggheTommi LaukkanenDeva RangarajanMika GabrielssonPublished in: HICSS (2017)
Keyphrases
- organizational culture
- service delivery
- behavioral intention
- electronic commerce
- mobile services
- information technology
- web services
- e government
- life cycle
- job satisfaction
- technology adoption
- organizational learning
- mobile technologies
- case study
- service oriented
- attitudes toward
- perceived usefulness
- improve quality
- e learning
- mobile applications
- cost effective
- service quality
- social influence
- mobile devices
- information services
- learning environment
- language learning
- individual level
- user experience
- learning process
- context aware