Ranking of SADC Countries E-Government Information Services Based on Citizen Satisfaction.
Caroline MukumbarezaOludayo O. OlugbaraTimothy T. AdeliyiPublished in: ICCA (2022)
Keyphrases
- e government
- information services
- government services
- public sector
- electronic government
- public administration
- government organizations
- developing countries
- government agencies
- united nations
- digital government
- information management
- service delivery
- information resources
- user satisfaction
- knowledge management
- public services
- information sharing
- artificial intelligence
- federal government
- service quality
- service provision
- distributed systems
- government websites