Technological breakthroughs lower the cost of broadband service to isolated customers.
Victor GlassSalvatore TallutoChris BabbPublished in: Gov. Inf. Q. (2003)
Keyphrases
- service providers
- customer satisfaction
- customer service
- single server
- service quality
- service systems
- web services
- service times
- single server queue
- online stores
- minimum cost
- call center
- holding cost
- high speed
- scheduling decisions
- marketing strategies
- heavy traffic
- poisson arrivals
- service discovery
- total cost
- information services
- service oriented
- cloud computing
- expected cost
- internet access
- product information
- admission control
- service composition
- online services
- steady state
- arrival process
- management system
- point of sale
- scheduling problem