Decision making under uncertain and dependent system rates in service systems.

Tahir Ekin Tevfik Aktekin

Published in: Eur. J. Oper. Res. (2021)

Keyphrases

service systems
decision making
web technologies
service level
decision makers
supply chain
service oriented
queueing model
call center
enterprise systems
steady state
arrival rate
service selection
architectural style
stochastic models
utility function
probability distribution