Privacy management service contacts as a new business opportunity for operators.
Louis-François PauPublished in: NOMS (2008)
Keyphrases
- service delivery
- service management
- enterprise systems
- mission critical
- management system
- information systems
- service provision
- telecommunications industry
- service platform
- business management
- customer support
- decision making
- knowledge management
- web services
- e government
- configuration management
- executive information systems
- life cycle
- virtual enterprise
- service oriented
- business processes
- workflow management
- electronic commerce
- network management
- customer relationship management
- customer service
- online services
- legal issues
- business intelligence
- privacy preserving
- data mining
- service provisioning
- business opportunities
- business process management
- information management
- business logic
- service providers
- virtual organization
- business rules
- service quality
- personal information
- business process
- directory service
- enterprise wide
- south africa
- management information systems
- software as a service
- data management