Groupware and Business Process Improvement: technology enabled organisational learning.
Nereu F. Kock Jr.Robert J. McQueenPublished in: Australas. J. Inf. Syst. (1996)
Keyphrases
- process improvement
- organisational learning
- knowledge management
- business process
- business process management
- software process
- business processes
- case study
- cost estimation
- root cause
- enterprise wide
- decision making
- databases
- product development
- artificial intelligence
- organizational learning
- data mining
- process model
- group level
- software industry
- human factors
- business models
- life cycle
- electronic commerce
- software development
- e government
- web services
- e learning
- real world