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When Lean and Six Sigma converge: a case study of a successful implementation of Lean Six Sigma at an aerospace company.
Asli Akbulut-Bailey
Jaideep Motwani
Everett M. Smedley
Published in:
Int. J. Technol. Manag. (2012)
Keyphrases
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process improvement
case study
customer satisfaction
information quality
software quality
search engine
information technology
test bed
customer service
neural network
machine learning
genetic algorithm
artificial intelligence
decision making
website
database
high level