Public sector enterprise resource planning.
Thomas R. GulledgeRainer A. SommerPublished in: Ind. Manag. Data Syst. (2003)
Keyphrases
- public sector
- enterprise resource planning
- erp systems
- e government
- information sharing
- information systems
- business processes
- information and communication technologies
- digital government
- public administration
- current practices
- electronic government
- maturity model
- customer relationship management
- business process
- business process change
- electronic commerce
- knowledge management
- open source
- web services