The process of enterprise resource planning implementation and business process re-engineering: tales from two Chinese small and medium-sized enterprises.
Mike NewmanYu ZhaoPublished in: Inf. Syst. J. (2008)
Keyphrases
- enterprise resource planning
- business process
- erp systems
- business processes
- process model
- maturity model
- business process management
- business process modeling
- small and medium sized enterprises
- workflow technology
- business process models
- business goals
- requirements engineering
- information systems
- software process
- process execution
- electronic commerce
- case study
- business rules
- workflow engine
- development process
- user interface