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Service quality monitoring in confined spaces through mining Twitter data.
Mohammad Masoud Rahimi
Elham Naghizade
Mark Stevenson
Stephan Winter
Published in:
J. Spatial Inf. Sci. (2020)
Keyphrases
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data sets
data collection
knowledge discovery
database
service quality
data mining methods
data structure
real time
data quality
data mining techniques
data points
end users
data sources
data analysis
data mining
electronic commerce
website
metadata
user satisfaction